Industry
Lawncare, Tree and Shrub Service, & Pest Control

"If you have a fleet, you need to know where they are. The Discrete Wireless System Works. Just Do It."

Greg Wagner
Vice President
 

Discrete Wireless Dealer
Global Business Concepts
http://www.gps-atlanta.com
 

Background
Charlie King, owner of King GREEN, started working in the lawn care industry at a lawn care company in 1978 as a technician. He advanced in the company and opened a new branch for them. With the knowledge he had gained and the quest to do it the right way every time, Charlie decided to start his own company and King GREEN was formed in February of 1987.

After 17 years, King GREEN has three locations servicing many commercial and residential award winning landscapes. King GREEN's success is attributed to their attention to detail, a quest for quality service, and a lot of help and support from friends and family. King GREEN is very proud of the turf in our award winning residential accounts. We also have a large commercial division that services many award winning commercial properties.

Challenge
King GREEN was asking the same questions as most service organizations. Where are the company vehicles? Why does it take so long to complete certain jobs? Are drivers speeding in the company vehicles? How can we service more customers? How can we increase revenue per vehicle?.

Outcome
”The first day we used the system all of our trucks arrived back an hour to an hour-and-a-half earlier than usual,” said Greg Wagner, Vice President of King GREEN. “The system was paying for the monthly service costs immediately. We’re still figuring out how much more it is saving us.”

With the Marcus System in place, King GREEN is able to service more customers. “The system motivates drivers to finish a job,” said Greg. “We know a lot more about how much time our drivers are spending on jobs.”

King GREEN uses the Marcus GPS System to monitor the location of it vehicles. They are using Marcus’ automated reporting up to monitor activity such as Begin and End days for all vehicles, Departure and Arrival times for each job, and to monitor vehicle speed. Key Managers are automatically and immediately notified of all unusual activity, so that they can better manage their entire fleet.

King GREEN now has detailed information with which to run their business. Managers can locate any vehicle in a few seconds. By optimizing the time needed for each job, each vehicle can handle additional services calls, increasing the average revenue per driver. All of these benefits result in better overall customer service.

For more information
For more information about King GREEN, visit their website at http://www.kinggreen.com